Eve Sleep UK Reviews

On evesleep.co.uk, there are a variety of mattresses available at different price points. The premium mattress is priced from £399, discounted from the original price of £999. The premium hybrid mattress, a bestseller, is available from £500, down from £1,249. The original hybrid mattress, another bestseller, is priced from £250, reduced from £499. The original mattress is available from £224, down from £449. The lighter hybrid mattress is priced from £244, down from £349. Lastly, the lighter mattress is available from £149, reduced from £249. There are also mattress toppers available with up to 50% off, priced from £72. All products come with a 1-year trial. Payment can be made in 30 days, or in instalments for up to 24 months with Klarna. Prices are subject to change and may vary.

The website evesleep.co.uk accepts payments via the methods listed on their site. The account associated with the chosen payment method is charged at the time the order is accepted. Refunds are processed via the original payment method once the warehouse has received, inspected, and accepted the return. The time it takes for the funds to show in the account can vary per payment provider: Mastercard or Visa: 1-7 working days, AMEX: up to 10 working days.

The return policy of evesleep.co.uk is customer-friendly. If a customer is not satisfied with their mattress, they can let the company know within a 1-year trial. The company will pick up the mattress straight from the customer's bedroom for free and fully refund the purchase. The mattress can be returned in any condition. There is no need to worry about trying to squeeze it back in the box. The company offers a 365-day trial and processing refunds. If the customer has any concerns with their new mattress, they can get in touch with the company for help. The company also offers hassle-free returns and refunds.

Orders from evesleep.co.uk are delivered within the delivery window shown at checkout. Deliveries are made between 8am and 7pm. An email is sent to customers once the order has been dispatched, usually a day or two before delivery. If the product weighs 40kg or less, it will be delivered to the entrance of the customer's home. For products over 40kg, a two-person delivery crew will deliver them to a room of choice. Up to three delivery attempts will be made. If delivery cannot be completed after the third attempt, the order will be returned. Please note that evesleep.co.uk currently does not deliver to the Scottish Highlands or Islands, the Isle of Wight, The Isle of Man, Jersey, Guernsey, Northern Ireland or Republic of Ireland.

Eve Sleep has a 1-year trial for their mattresses. If a customer is not satisfied with the mattress within this period, it can be returned in any condition. The company will pick up the mattress directly from the customer's bedroom at no cost and provide a full refund. There is no need to worry about repackaging the mattress for return.

In terms of shipping, Eve Sleep offers free standard delivery on all their products. The order will arrive on or before the delivery window shown at checkout, between 8am and 7pm. An email notification is sent to the customer a day or two before delivery. If the product weighs 40kg or less, it will be delivered to the entrance of the customer's home. For products over 40kg, a two-person delivery crew will deliver them to a room of the customer's choice. Up to three delivery attempts will be made. If delivery cannot be completed after the third attempt, the order will be returned to Eve Sleep. Non-contact delivery is also available. However, Eve Sleep currently does not deliver to the Scottish Highlands or Islands, the Isle of Wight, The Isle of Man, Jersey, Guernsey, Northern Ireland or Republic of Ireland.